Secure Payment Portal

Pay securely by Stripe, using your case reference.

This portal is for clients who have already received a case reference, enquiry reference, invoice number, payment reference, quotation, or written payment instruction from SL VERITAS.

Full payment must be received, cleared, processed, and matched to the correct reference before any paid investigation, verification, field enquiry, report preparation, or other paid work will commence.

Prepare payment Read Terms Request Investigation

Important: payment without the correct reference may delay work while we verify and match the payment. For security and client protection, SL VERITAS may not begin paid work until the payment is safely matched to the correct case or enquiry.

Step 1: confirm your payment reference

Enter your case, enquiry, invoice, or payment reference below. This page does not take card details. Card payment is completed securely on Stripe.

Case / enquiry / invoice reference Use the reference issued by SL VERITAS. Do not enter private case facts here.

Email used for your enquiry Use the same email address used in your SL VERITAS enquiry or quotation.

I confirm that the payment will include the correct SL VERITAS case, enquiry, invoice, or payment reference, and that the payment amount matches the quotation or payment instruction I received. I understand that I must not enter sensitive investigation details, allegations, personal facts, third-party data, or private case information into Stripe payment fields. The payment reference only should be used for matching. I request SL VERITAS to begin work before the end of the 14-day cancellation period where my matter is accepted and ready to proceed. I understand that if I cancel after work has started, I may need to pay for work already carried out and costs already incurred, and that if the service is fully performed with my express request and acknowledgement, my right to cancel may be lost once performance is complete.

Payment reference to enter on Stripe: –

Complete the reference, email, and confirmation boxes to enable the Stripe payment buttons.

Step 2: choose the correct Stripe payment route

Replace the button URLs with your live Stripe Payment Links before publishing. In Stripe, make the case or enquiry reference a required custom field and do not use Stripe fields to collect sensitive investigation details.

Route 1

Pay quoted investigation fee

Use this where SL VERITAS has already reviewed your enquiry, issued a scope or quotation, and told you the agreed investigation or verification fee.

Pay quoted fee by Stripe Use only if the amount matches the written quote or payment instruction.

Route 2

Pay additional agreed work

Use this where extra work, extra field enquiries, translation, travel, report expansion, or an additional agreed scope has been confirmed.

Pay additional work by Stripe Do not use this for a new matter unless SL VERITAS has instructed you to do so.

Route 3

Pay invoice, balance, or deposit

Use this for a case-specific deposit, balance, invoice, or payment plan amount where SL VERITAS has issued a reference and amount.

Pay invoice or balance If unsure, contact SL VERITAS before paying.

Publishing note: each Stripe link should use a Stripe-hosted payment page. Add a required Stripe custom field labelled “Case / enquiry reference” or similar. Do not collect sensitive or restricted information through Stripe custom fields.

Payment rules linked to our Terms of Service

These payment rules are designed to align with the SL VERITAS Terms of Service and to keep payments traceable, safe, and properly matched.

Payment before work starts

Unless SL VERITAS has expressly agreed otherwise in writing, paid work will not begin until full payment has been received, cleared, processed, and matched to the relevant case or enquiry.

Cancellation and refunds

Consumer cancellation rights and refund rules are explained in our Terms of Service. Statutory refunds will be handled within the timeframe required by law. Other approved refunds are normally processed within 20 working days.

No sensitive payment fields

Do not enter allegations, investigation facts, private family details, third-party personal data, identity documents, health information, or sensitive case details in Stripe payment fields.

Reasonable care and skill

Paid services are provided with reasonable care and skill. Results may still be inconclusive where information, access, safety, third-party cooperation, or lawful verification is limited.

Read Terms of Service Read Privacy Policy

Need help before paying?

If the amount, reference, or payment route is unclear, contact SL VERITAS before making payment.

SL VERITAS
75 Northwood Plaza
London
E17 3HJ
United Kingdom

General contact: admin@slveritas.aparentslove.co.uk
Complaints: complaints@slveritas.aparentslove.co.uk
Privacy: privacy@slveritas.aparentslove.co.uk

Pay safely

Only pay when your reference and amount match your SL VERITAS instruction.

This protects the audit trail, reduces misallocation risk, and helps ensure paid work starts only when the correct case has been identified.

Prepare payment Request Investigation